Collaborative way and tooling to debug SQL Server blocked processes scenarios

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A quick blog post to show how helpful an extended event and few other tools can be to help fixing orphan transactions in a real use case scenario. I often gave training with customers about SQL Server performance and tools, but I noticed how difficult it can be to explain the importance of a tool if you only explain theory without any illustration with a real customer case.
Well, let’s start my own story that began a couple of days ago with an SQL alert to indicate a blocking scenario issue. Looking at our SQL dashboard (below), we were able to confirm quickly we are running into an annoying issue and it would be getting worse over if we do nothing.

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